Patient care

In order to mitigate the grievances of people about poor patient care system in the hospitals of Srinagar.

Recently GMC Srinagar launched QR-based Feedback System to enhance patient care service delivery

The initiative aims to provide patients and their attendants an easy, efficient and transparent platform to share their experiences and suggestions for the hospital’s overall development.

The innovative system was launched by the Principal/Dean of GMC Srinagar, Prof. Dr. Iffat Hassan, who emphasized the importance of feedback in driving institutional improvement.

Prof. Dr. Iffat highlighted the hospital’s commitment to leveraging technology to ensure patient satisfaction and operational efficiency. She stated, “The QR-based feedback system is a milestone in our continuous efforts to provide patient-centered care. This initiative will help us to understand the needs of the patients better and address their concerns effectively.”

Administrator praised the collaborative efforts of the GMC IT Section in designing and implementing this user-friendly system. “The feedback platform is simple to use and will act as a direct communication channel between patients and hospital administration. We believe this will greatly enhance transparency and accountability.”

HOD Urology said that the initiative aligns with the vision of improving healthcare delivery by incorporating patient feedback into decision-making processes. The system is designed to address both positive and constructive feedback in a time-bound manner.