Recently the Minister for Health and Medical Education, Social Welfare and Education, urged the heads of different sectors of the Social Welfare Department (SWD) to adopt a ‘citizen-first’ approach for delivering public services and successful implementation of welfare schemes on the ground.
She made these remarks while chairing a meeting to assess the impact and progress on implementation of various schemes operated by SWD across Jammu and Kashmir.
She assessed the achievements of the department for the year 2024-25 and also deliberated on various aspects to strategize actionable plans for 2025-26.
She emphasized on fostering a greater collaboration between departments and agencies to ensure a cohesive approach towards effective implementation of social welfare schemes.
She called for maximising community involvement in scheme implementation to ensure greater ownership and participation of the general public.
She called streamlining the processes involved in scheme implementation, which will eventually improve the service delivery for the public. She directed the officers that beneficiaries should be facilitated at all levels and inordinate delays should be avoided.
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