Online system

Online system

There is no doubt in the recent past common people in Jammu and Kashmir has been able to get the different services from the government by the e-system. They have not to waste now days and weeks in the government departments to get  birth certificates, death certificates, rehri licenses, marriage certificates, income certificates, character certificates, dependent certificates, SC/ST RBA certificate and related documents can be accessed by the public at or by downloading the mobile app ‘UMANG’ which is available on ‘Andriod’ and ‘IOS’ platform.

With adoption of e-office, a simplified, responsive, effective and transparent paperless working culture across all the departments is being achieved. With the implementation of e-office initiative, the disposal rate of files has touched an all-time high of 96 percent. Besides, 305 Head of Departments are now on e-office and E-files are accessible to all officials irrespective of their locations.

J&K is first among UTs in e-office disposal of files. Currently, 180 services are online which have been linked with a feedback mechanism. All HoDs have been brought on e-office portal while the “Annual Performance Reports’ of JK Administrative Services (JKAS) officers have been shifted to online mode on SPARROW Portal.

The ranking of UT of J&K has improved significantly and has achieved number one rank among all the UTs in the NeSDA-2021. The UT Portal has higher compliance to the assessment parameters like accessibility, ‘Information Security and Privacy’, ‘Content Availability’ and ‘Ease of Use’.

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