Redressal of grievances

Redressal of grievances

The Government of Jammu and Kashmir is trying to make the grievances redressed mechanism more transparent and responsive. Recently LG Manoj Sinha said that he is taking note of all such grievances and is trying to give a common man what is due for him.

He has directed to submit the data regarding breach of predefined timelines under Public Service Guarantee Act while extending various public services and redressing grievances, within a week’s time.

He directed the Deputy Commissioner to explore the possibility of finding a suitable place near the locality as per feasibility.

On the grievance of Sh Girdhai Lal from Panchayat Makwal, Tehsil Ramkot of Kathua regarding the commissioning of a constructed Water Pump House in his area, Deputy Commissioner Kathua apprised the Lt Governor that the same shall be made functional in a time bound manner.

Responding to the grievance of Sh Nizam Din regarding the issuance of ST Certificate, the chair was informed that the certificate has already been issued. The applicant expressed his gratitude to the Lt Governor for receiving a prompt response from the authorities.

In another issue of availing a small business loan from the SC, ST and OBC Corporation, the applicant Sh Suresh Kumar from Reasi informed that the issue was resolved within one month of filing the grievance on JK-IGRAMS.

He  directed the Commissioner/Secretary, Social Welfare Department, to ensure hassle free processing of all such cases of Business loans from SC, ST and OBC Corporation.

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